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Microsoft® Outlook® Synchronization Support
Some Palm devices include software that lets you sync with Microsoft Outlook instead of Palm Desktop. This software syncs the Calendar, Contacts, Memos and Tasks in Outlook, but not emails (for email synchronization, use VersaMail). Depending on your Palm device, you may be using Palm Outlook Conduits or Chapura's PocketMirror to sync with Outlook.
Palm Outlook Conduits or Chapura's PocketMirror?
Depending on your device, you might be synchronizing with Outlook using the Palm Outlook Conduits, or PocketMirror conduits from Chapura. The conduits are installed and activated when you run the CD-ROM that came with your Palm device. The Outlook sync conduits are not included in the web download of Palm Desktop unless the download page mentions them.
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Helpful Links
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Palm Outlook Conduits Support
If your Palm device uses the Palm Outlook Conduits to sync with Outlook, we can help you with the info in these links.
When you sync with Outlook, your Calendar, Contacts, Tasks and Memos will not sync with Palm Desktop. However, you'll still need to install the Palm Desktop and HotSync Manager package from your CD or web download, since it contains necessary components for other types of synchronization.
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Helpful Links
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Chapura's PocketMirror Support
The third-party company Chapura, Inc., makes the PocketMirror conduits for synchronizing some Palm devices with Outlook. If you can't find the answer to your questions here, visit Chapura's website for further troubleshooting.
When you use PocketMirror to sync with Outlook, your Calendar, Contacts, Tasks and Memos will not sync with Palm Desktop. However, you'll still need to install the Palm Desktop and HotSync Manager package from your CD or web download, since it contains necessary components for other types of synchronization.
Want PocketMirror?
If your Palm device came with Palm Outlook Conduits, you can purchase and use PocketMirror instead. Caution: If you ever need to re-install or upgrade Palm Desktop, PocketMirror will be deleted and Palm Outlook Conduits will replace it. If this happens, you'll need to re-install PocketMirror after installing Palm Desktop. Visit Chapura for help.
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Helpful Links
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